"Iguana Crossing Hotel" - Galápagos

TERMS AND CONDITIONS

IGUANA CROSSING

TERMS AND CONDITIONS

PAYMENTS      

Iguana Crossing Galapagos Hotel accepts credit card and cash payments for all on-site consumptions and services.

CANCELATION POLICY

Accommodation: 100% non-refundable.

Tours & Transfers: 100% non-refundable.

Penalties by Cancellation Date:

60–31 days before arrival: 50% of total booking cost.

30–0 days before arrival: 100% of total booking cost.

Credit Option:

If no penalty applies, the deposit can be used as credit for a new reservation within the same year, subject to availability.

CHECK IN / CHECK OUT

  • Check-in: 13:00
  • Check-out: 10:00

ADDITIONAL INFORMATION

  • Transit Control Card (TCC):

The TCC must be obtained prior to traveling to the Galápagos Islands. It is recommended to complete the pre-registration at Gobierno de Galápagos before arriving at the airport.

Cost: USD 20.00 per person (cash only).

Passengers must present their passport at the “Consejo de Gobierno” counter at least 2 hours prior to departure.

  • Galápagos National Park Entrance Fee:

Payable upon arrival (cash only):

USD 200 – Foreign visitors

USD 100 – Mercosur citizens

USD 30 – Ecuadorian nationals

(Rates are subject to change.)

  • Inter-island Transportation:

Transportation between islands (air, land, or sea) is not operated by Iguana Crossing. Therefore, Iguana Crossing S.A. is not responsible for delays, cancellations, missed connections, or unforeseen events.

  • Airport Transfers:

1–4 passengers: USD 20.00 per group

5–8 passengers: USD 40.00 per group

(Rates subject to change.)

  • Triple Occupancy Policy:

Triple accommodation is only available when one child under 12 years old shares the room with two adults. Maximum of two children per room.

  • Cash Availability:

There are only 1 ATM machine on the islands, and not all establishments accept credit cards. Guests are advised to bring sufficient cash.

  • Travel Documents:

Passports must be carried at all times, as they are required for airport and the hotel check-in.

  • Isabela Island Entrance Fee:

Upon arrival to Isabela Island, a local entrance fee of USD 10.00 (or USD 5.00 for certain cases) per person must be paid in cash.

Please keep this ticket with you at all times, as it may be required at the airport or pier.